Privacy Policy

Effective Date: 1/21/2026

LIFLOW Retreats (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care, transparency, and integrity. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase an offering, or participate in our retreats, events, or online experiences.

By using this website or engaging with our services, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

• Full name
   

• Email address
   

• Phone number
   

• Billing and payment details
   

• Emergency contact information (for retreats)
   

• Travel-related information (when applicable)
   

• Responses to forms, waivers, or questionnaires
   

• Communications sent to us via email or website forms
   

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
   

• Browser type and device information
   

• Pages visited and time spent on the site
   

• Referral source
   

This information is collected through cookies and similar technologies to improve website functionality and user experience.

 

2. How We Use Your Information

Your information may be used to:

• Process purchases, registrations, and payments
   

• Deliver retreats, events, workshops, and online offerings
   

• Send confirmations, access links, updates, and reminders
   

• Communicate important information related to your participation
   

• Respond to inquiries and provide customer support
   

• Improve our website, offerings, and user experience
   

• Send newsletters or promotional communications (with consent)
   

• Comply with legal and regulatory obligations
   

We do not sell or rent your personal information to third parties.

 

3. Payment Processing

Payments are processed through secure third-party payment providers integrated with our website (such as Wix Payments, Stripe, or PayPal). We do not store or have direct access to your full payment details.

These providers process your information in accordance with their own privacy policies and security standards.

 

4. Email Communications

By registering for an offering or joining our mailing list, you may receive emails related to:

• your purchase or registration
   

• event access details and reminders
   

• updates or changes to offerings
   

• occasional newsletters or announcements
   

You may unsubscribe from non-essential emails at any time by following the unsubscribe link in our emails.

 

5. Media, Photography & Recordings

Some retreats, events, or online sessions may be recorded or photographed for educational or promotional purposes.

If you do not wish to be recorded or photographed, you must notify us in writing prior to the activity or event. We will respect all reasonable requests.

 

6. Sharing of Information

We may share your information only when necessary:

• with trusted service providers who assist in operating our website or delivering services
   

• to comply with legal obligations or lawful requests
   

• to protect the rights, safety, or property of LIFLOW Retreats or others
   

All third parties are required to maintain confidentiality and use your information only for the purposes outlined.

 

7. International Participants

LIFLOW Retreats serves participants globally. By using our website and services, you understand that your information may be stored or processed in Canada or other jurisdictions where our service providers operate.

We take reasonable steps to ensure your data is handled securely and in compliance with applicable privacy laws.

 

8. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee absolute security, and you acknowledge this risk when using our website.

 

9. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, analyze site traffic, and improve user experience. You may adjust your browser settings to disable cookies, though some site features may not function properly.

 

10. Your Rights

Depending on your location, you may have the right to:

• request access to your personal data
   

• request corrections or updates
   

• request deletion of your information
   

• withdraw consent for certain uses
   

To make a request, please contact us using the details below.

 

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

 

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

 

13. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

LIFLOW Retreats
Email: info@liflowretreats.com